Welcome to the Listen Better, Lead Better Masterclass!
When used effectively, empowering conversations help people feel heard, build trust, foster critical thinking, and strengthen personal ownership of solutions.
By building the skills in this course as a leader, teams move faster, decisions become clearer, execution improves, and adoption occurs more naturally
Learn our LAVA Model and how it can transform everyday conversations in work and life. Experience how small shifts in listening and responding can dramatically improve communication, engagement, and clarity.
Masterclass enrollees also receive a 1:1 coaching session, scheduled at their preference, with either of the instructors.
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Listening
Understanding different types of listening and the importance of deep listening in leadership
Understanding different types of listening and the importance of deep listening in leadership
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Acknowledging & Validating
Dive into the 2 techniques most useful in opening space and preventing circular conversation
Dive into the 2 techniques most useful in opening space and preventing circular conversation
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Asking Open-Ended Questions
Learn to construct questions designed to open conversation and deepen understanding
Learn to construct questions designed to open conversation and deepen understanding
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Identify and avoid common pitfalls when deepening connections
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