Welcome to the Turning Conflict Into Opportunity Masterclass!
Avoided or unproductive conflict quietly undercuts team performance, project success, and inevitably the bottom line. Yet most leaders are not given the tools to have productive, necessary conflict.
That ends here.
Most workplace conflict doesn’t start with disagreement - it starts with misunderstanding. Miscommunication leads to avoidance, which builds tension that eventually turns into conflict. But conflict isn’t always a problem to eliminate; it's a signal of where you need to put your attention.
We’ll explore how conflict develops, why hard conversations feel so difficult, and how leaders and teams can navigate them more productively. You’ll learn to approach conflict with curiosity rather than defensiveness, build empathy across perspectives, and turn friction into forward momentum.
Hard conversations are uncomfortable by definition, but they’re also often the doorway to stronger relationships, clearer expectations, and better results.
Masterclass enrollees also receive a 1:1 coaching session, scheduled at their convenience, with either instructor.
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Introduction and Resources
Overview of the course, with links to the workbook, resources, and a scheduling link for your 1:1 coaching session
Overview of the course, with links to the workbook, resources, and a scheduling link for your 1:1 coaching session
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Introduction to conflict and how to shift your perspective
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