Small moments of reflection. Practical steps forward.
When AI writes the feedback
In October, I joined a panel hosted by The Predictive Index on how managers are using AI to manage people. The webinar was called “Your Managers Think They’re Ready – Their Teams Know They’re Not.” Early in the session, the audience was asked how they would react if they found out their manager’s feedback was written by AI. The most popular answer, by a wide margin, was “fine, as long as it’s accurate.”
I get it. Managers are busy, and there’s always another conversation waiting. If a tool can turn a messy pile of notes into something clear in minutes, of course people will use it. It all depends on that word, accurate. Accurate about the facts, or about the person?
Why trust is on the line
Feedback shows up everywhere: a quick note after a meeting, a hard conversation about a missed expectation, a thank you, a review. Each one tells someone how they’re seen and whether their manager is really paying attention. A tool can get the details right and still miss the person. It doesn’t know what they’ve been carrying lately or how they hear things best.
People also notice when it suddenly sounds different. If they later learn AI shaped it and nobody said so, trust takes the hit, and that follows us into the next change message, the next hard conversation, and the next time they decide whether to bring us a problem.
AI can be a great helper with the prep. That frees up our energy for the part only we can do.
Try this before the next feedback conversation
Write down what you’ve seen and what you think first. Let AI help organize it, and check each point against your own observations. Then tell the person how you used it and invite their reaction.
Ask: “What did you hear in that? What would you add or see differently?” Their answer shows you how the feedback landed, and a manager who asks builds more trust than a polished message ever will.
If your managers are working out how to use AI in these conversations, we’re glad to talk it through: hello@wearesiamo.com.