Most workplace conflict doesn’t start with disagreement - it starts with misunderstanding.
Miscommunication leads to avoidance.
Avoidance builds tension.
And eventually, tension turns into conflict.
But conflict isn’t always a problem to eliminate; it's a signal of where you need to put your attention.
In this free webinar, we’ll explore how conflict develops, why hard conversations feel so difficult, and how leaders and teams can navigate them more productively.
You’ll learn how to approach conflict with curiosity instead of defensiveness, build empathy across perspectives, and turn friction into forward momentum.
Hard conversations are uncomfortable by definition, but they’re also often the doorway to stronger relationships, clearer expectations, and better results.
The goal isn’t to stop conflict. It’s to learn how to use it well.
What You’ll Learn
Why conflict escalates — and how to interrupt the cycle early
How to prepare for hard conversations without over-rehearsing or avoiding them
Practical tools to communicate clearly while preserving trust
Who This Webinar Is For
Leaders and managers who want to manage up, down, and sideways more effectively
People who are ready to have a hard conversation
Anyone responsible for guiding, supporting, or developing others
Teams looking to improve communication and collaboration